Refund Policy

General Terms

Non-Refundable & Non-Transferable: You acknowledge that the Services and mock test bundles purchased by you are strictly non-transferable and non-refundable.

No Obligation for Refunds: You acknowledge that we are under no obligation to refund any fees and applicable charges paid by you, in full or partially, under any circumstances. This policy holds true even in the event of:

• Modifications or extensions to the duration of the Service.
• Changes in the commencement date of the Service.
• Your failure to attend, participate in, or utilize the Service.
• Modifications to the structure or content of the Service.

Exceptions & Discretionary Refunds

• If a refund is provided under exceptional circumstances, you agree and acknowledge that such an amount may either be paid in cash or issued as a credit to your original payment source (valid for the purchase of other D'Shala Quiz App services of equivalent value).
• Any exceptions to the refund policy are granted strictly at the sole discretion of D'Shala.

Third-Party Services

Please remember that this refund policy applies only to the products and services provided directly by our educational platform. Third-party products or services that may be advertised or linked on our platform are governed by their own refund policies, which are entirely separate from ours.

Policy Modifications

By using our services and making a purchase, you acknowledge and agree to abide by this refund policy. We reserve the right to update or modify this policy at any time, and any changes will be effective immediately upon posting. It is your responsibility to review the refund policy periodically.

Contact Us

If you have any questions or need assistance regarding our refund policy, please contact our support team. We are here to help and provide further clarification on the process.

• Email: hello@dshala.com · hello@dkosh.com
• Phone: +91 94048 84949 · +91 83294 22700